faq

frequently asked questions

You’ll find an answer to most of your questions here. If you have any other questions, please contact us. We’ll be happy to help you.

Becoming or being a co-op member

How can I become a co-op member?

Just fill out our application form and make your payment.

How much does an Alterfin share cost?
  • 62.50 euros for individuals.
  • 250 euros for lega lentities (limited companies, limited liability companies, non-profit organizations, etc.).
How can I acquire extra shares as an existing co-op member?

To buy more Alterfin shares, simply pay the amount of your choice into Alterfin SC’s bank account:

  • IBAN: BE85 5230 4527 2706
  • BIC: TRIO BE BB

Remember to include your personal structured reference number.

There is no need to fill out the application form again.

What are the risks when investing in Alterfin shares?

Investing in the shares involves certain risks. An investor is exposed to the risk of losing all or part of his investment. You are about to purchase a product that is not simple and may be difficult to understand.

Each of these risk factors must be carefully studied and assessed before investing in the shares, especially:

  • The shares are registered (nominatives) and there is no market on which the shares can be traded. Although it is possible for a shareholder to withdraw and transfer the shares, this causes a limited liquidity.
  • In the case a shareholder wants to exit or transfer the shares, he/she will only be repaid at the maximum of the nominal value of the shares.

Before buying cooperative shares, we advise you to carefully read the information note and the key information document.

How can I sell my shares?

In accordance withour bylawsco-op members may request partial or total repayment of their shares during the first six months of the financial year (from January 1 to June 30).

A few important remarks concerning these repayments:

  • In the case a shareholder wants to exit or transfer the Shares, he/she will only be repaid at the maximum of the nominal value of the Shares.
  • The Shares are registered (nominatives) and there is no market on which the Shares can be traded. Although it is possible for a shareholder to withdraw and transfer the Shares, this causes a limited liquidity.
  • Alterfin reimburses its shareholders free of charge. In general, payment is made within one month of the request to withdraw.
  • The Board of Directors may, however, refuse to grant the withdrawal if Alterfin’s financial situation could be jeopardized by the withdrawal or takeover of shares.

In practice: towithdraw in part or completely from Alterfin’s capital, please contact us.

What can I do with the money in my individual account?

You have three options:

  • Make a donation to the Alterfin Guarantee Fund
  • Reinvest in new Alterfin shares
  • Ask for the balance to be paid into your bank account

Every year, when the dividend is calculated, Alterfin informs its partners of the amount deposited in the individual account. Co-op members can then let Alterfin know what they wish to do with their dividend. If you do not respond to this, you can always contact us and let us know what you want to do with the amount.

I want to make a donation to the Alterfin Guarantee Fund. How do I do that?

You have two options:

  1. You can give your Alterfin dividend directly to the Guarantee Fund. Every year, when the dividend is announced, you’ll receive a message explaining how to do this. Please note that this does not give rise to any tax benefits.
  2. Make a donation via the King Baudouin Foundation. This donation entitles you to a tax benefit equivalent to 45% of the amount of your donation. Make a donation now.
What is MyAlterfin and how can I create an account?

Alterfin provides a private online space for its co-op members: MyAlterfin.

Request an account on MyAlterfin using your email address or via itsme. As soon as we have activated your account, you will be able to view your Alterfin investment online, edit your contact details and download your extract.

When is the Annual General Meeting held?

The Annual General Meeting is held on the last Saturday of April. All co-op members receive an invitation two weeks before the meeting.

What voting rights do co-op members have at the Annual General Meeting?

Alterfin’s shareholders are the owners of the co-operative. They have the right to scrutinize and control the co-operative by participating in the Annual General Meeting. The votes of each co-op member are equal to the number of shares he/she owns. However, no co-op member may hold more than 10% of the total number of votes at the AGM. This helps guarantee a democratic decision-making process.

alterfin's activities

What is a smallholder farmer?

Smallholder farmers are small-scale farmers, pastoralists, forest keepers and fishers who manage areas of up to 10 hectares (25 acres). The majority of smallholder farmers working with Alterfin have landholdings of no more than 2 hectares (5 acres). Smallholder farmers usually work at a household level, mainly relying on family labor for production and using part of the harvest for family consumption. They often form the backbone of economic activity in developing countries’ rural communities.

What is a micro-entrepreneur?

A micro-entrepreneur is a person who runs a small business such as a grocery store, a food cart or a service business. They are often in need of economic support to launch, operate or expand their businesses, but they are considered “high-risk” by traditional banks because they cannot provide substantial collateral, and are often part of the informal economy. They are financed by microloans: small loans provided by MFIs for people who have no collateral, no credit history, no savings and/or no employment history. These modest loans are often sufficient to get these small local businesses off the ground.

How does Alterfin compensate its carbon footprint?

Alterfin’s emissions largely depend on the investment managers' air travel. To offset its carbon footprint, Alterfin developed a partnership in 2015 with Acopagro, a cooperative of cocoa producers in the San Martín region of northern Peru. Through this partnership, we finance the annual planting of trees on the land of producers who are members of the cooperative. These plantations capture a volume of CO2 equivalent to our emissions during the previous year. Since 2015, we have had almost 60,000 trees planted. In addition, since 2018, we have been hiring investment managers in the region for which they are responsible. This has reduced the distances travelled.